Zirous Teams Up with Zendesk, Inc. to Drive Customer Experience Transformation

September 5, 2024, West Des Moines, IA — Zirous, a leading provider of technology solutions, is excited to announce its collaboration with Zendesk, Inc., a global leader in customer service software. This cooperation aims to deliver enhanced digital customer experiences for businesses by leveraging Zendesk’s powerful platform in conjunction with Zirous’ expertise in IT consulting and implementation.

Through this effort, Zirous will empower businesses to streamline their customer interactions, accelerate service delivery, and gain valuable insights through data-driven decision-making. This combined approach will help companies stay competitive in today’s fast-paced digital landscape, providing exceptional customer service and fostering long-term loyalty. Additionally, Zendesk’s AI capabilities will help businesses offer more dynamic customer experiences, providing valuable advice and recommendations during client interactions.

“We are thrilled to work with Zendesk to bring world-class customer experience solutions to our clients,” said Bruce Younts, VP of Cloud & Managed Services at Zirous. “By integrating our strengths, we will enable businesses to not only meet but exceed customer expectations through faster, more personalized service and transformation of their digital experience capabilities.”

Through this collaboration, Zirous will work closely with Zendesk to deliver fast implementations, seamless integrations, ongoing support, and automation capabilities, ensuring businesses maximize the value of their Zendesk investment. This cooperation underscores both companies’ commitment to driving digital transformation and enhancing customer satisfaction.

About Zirous
Zirous has been providing technology solutions for over 35 years, helping businesses transform their operations and drive success. Zirous offers a range of services, including IT consulting, data analytics, security solutions, and cloud services, with a focus on improving customers’ business processes by leveraging data and technology. With a history of innovation and a dedication to client success, Zirous continues to be a trusted partner for organizations across industries.